Hello everybody,
my todays problem is as follows:
my sql-statement is as follows:
select
incident.incident_id,
inc_data.event_type,
inc_data.sub_event_type,
item.item_sc,
serv_dept.serv_dept_sc,
serv_dept.serv_dept_n
from
incident
left outer join inc_data on incident.incident_id = inc_data.incident_id
left outer join item on incident.item_id = item.item_id
left outer join serv_dept on incident.***_svd_id = serv_dept.serv_dept_id
where
incident.inc_status = 'o' and
(incident.csg_id = '1' or incident.csg_id = '7') and
inc_data.event_type in ('i', 'c', 'p') and
serv_dept.serv_dept_sc IN ('I21', 'I23')
So I get 3 different typ of event_types (i, c, p, Incidents, Changes and Problems), which I grouped and summarized.
So far so good. The incidents again contain again another service_type (Service Requests) which is defined by this code:
($F{EVENT_TYPE}.equals("c") && $F{SUB_EVENT_TYPE} == ("s") ? "Service Requests" :
($F{EVENT_TYPE}.equals("c") && $F{SUB_EVENT_TYPE} != "s" ? "Changes" :
($F{EVENT_TYPE}.equals("p") ? "Problems" :
($F{EVENT_TYPE}.equals("i") ? "Incidents" : "Unbekannt"
How should this code look like in CR and where to put it, so I get 4 event typs in the report?
I enclose the report how it should look like and my result in CR so far as well.
Thank you for your help.
Eberhard