Quantcast
Channel: SCN: Message List
Viewing all articles
Browse latest Browse all 2695

CRM Cloud for Customer Activity (Appointment Task) External ID Table

$
0
0

Hello,

 

I'm trying to compare the activities in Cloud for Customer (Appointments, Tasks) with CRM (we replicate from C4C to CRM).

 

I can get a list of Tasks and Appointments in Cloud for Customer easily, and can Personalise the search results screens to have the "External ID" field. This tells me the OBJECT_ID for table CRMD_ORDERADM_H in CRM. So I can see a relationship between C4C ID and CRM ID for a task / appointment in C4C.

 

But I would like to know where CRM stores the CRM ID - I assume there must be an entry in a table which maps the CRM OBJECT_ID (or GUID) from CRMD_ORDERADM_H.

 

Does anyone know which table this is? I've tried the ..ORDER_INDEX table and was thinking about a document flow table - but I'm not sure.

 

Thanks, Chris


Viewing all articles
Browse latest Browse all 2695

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>